Dear Alessandra, thank you very much for your feedback. I really appreciate it.
I am very pleased to know you have enjoyed the apartment's location and that you found it lovely.
I must disagree with what you are staying, if you check the apartment's details you will see that it is indeed a two bedroom apartment with only one bed, with a maximum capacity for 2 people. Furthermore, I went ahead and detailed in its description that one of the bedrooms was fitted with a double bed and the second with a baby cot.
I imagine you found I was deceiving when I refused to provide an air mattress. Firstly, I do not have an air mattress. Secondly, it was clearly described how the apartment was arranged. However, I did try my best to help you the best way I could, and even invited you to contact Airbnb if you felt I was handling the situation poorly.
The apartment is as described: it fits up to 2 adults comfortably and a baby.
I am certain you would have thoroughly enjoyed your stay should the person from your company, who booked the apartment on your behalf, had carefully read its description.
In any case, we are very sorry about this disagreement and we thank you for your kind understanding.
With very best regards.