For my place is inaccurate that’s not right. It was happen Asian group came from Their country. They saw my General info. When one guy booked my place, I has four beds. I tried explaining to them why. When I marked bed information online with Airbnb, there is drop down manual of detail items. I chosen two floor mattresses, and two queen beds n two big couch. When this information became to general information, it appeared 4 beds. I tried to explain to two guys of this group tenants, and showed it to them on my computer n phone, but they didn’t want to listen. They started verbally insulting me and my daughter using dirty language, n pushed me carried a queen mattress with my daughter(she barely help me) from first floor to second floor, he know his group of two ladies sleep in master room, I cannot set his bed in there, but he said he doesn’t care. Two Ladies didn’t open door, my daughter n I carried mattresses back to first floor, n set up for him, he already comfortable fallen asleep in the living room big long couch. It’s 2:30am. This group didn’t use my kitchen, but he said my kitchen dirty. I don’t know why Airbnb don’t look over my reviews, but rather believe them not to remove it. About kitchen utensils: I signed up with Airbnb with basically offer, towels, soup, because I’m Asian, migrant. I don’t know how to prepare other nationality utensils. But I will do my best to accommodating my tenant to make them feel warm to live in my home. The bedding setup will follow my culture n my mom taught me setup for all different nationality people. I hope tenant respect my choice. U r living in someone ‘s home not Hotel. I will keep everything clean, but I don’t mean to keep everything new after few time use bleach-wash. This way will be lower my cost and keep my rent price affordable for most people. Thanks for ur cooperating, n welcome.