Many Thanks Tiernan for staying with us. I am writing back because you mentioned the lateness of the check in.
Not only you made a mistake on dates when booking, but also you came few hours late without telling us anything.
You ask for a favor to allow a last minute date change, which we accepted to save you money. We also accepted, for the first time, a one-night-booking which is not in our policy (we request minimum 2 nights stay).
As you were hours late, we were expecting a notification or a message on your checking time.
Anyway, we appreciate hosting you, and you thank you very much for choosing our pleased. We are looking forward to seeing you in the future.