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Huge one-bedroom, one-bathroom apartment in downtown AustinCloset + bathroom attached
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Downtown | One Bedroom Balcony Suite

Locale - Uživatelský profil
Locale

Downtown | One Bedroom Balcony Suite

1 koupelna
1 koupelna
TO NEJLEPŠÍ V UBYTOVÁNÍ
Samoobslužný proces ubytováníSnadno se ubytuj díky zámku smartlock.

This one bedroom, one bathroom suite is the perfect way to experience downtown Austin. With a master king suite, comfortable queen sleeper sofa and a full kitchen, it's a great apartment for solo travelers, couples and families. The building features a resort-style courtyard pool, onsite garage parking, and a fitness center. Plus, it's surrounded by incredible restaurants and bars on the ground floor. Text or call us if you need anything. Our guest service specialists are available 24/7 to help.

Vybavení

Výtah
Kuchyň
Wifi
Posilovna
Bazén
Kabelová TV

Uspořádání ložnice

Pokoj 1
Společné prostory

Pravidla domu

Nekouřit
Nevhodné pro domácí mazlíčky
Večírky nebo akce zakázány
Čas příjezdu je kdykoliv po 15:00
Odjezd do 11:00
Samoobslužný proces ubytování pomocí zámek smartlock

Přístup

Bezbariérový přístup do domu

Dostupnost

Přesnost
Komunikace
Čistota
Lokalita
Příjezd
Hodnota
Grant - Uživatelský profil
Grant
červenec 2018
Be warned: you will not get the room pictured. You will likely get a room with no view on the ground floor. The room may also be smaller than the one in the pictures. Host refused to refund me the difference after I requested to change my reservation with 24 hours of booking.
Locale - Uživatelský profil
Odpověď od uživatele Locale:
Hi Grant, Thank you for your feedback. We certainly appreciate all of our guest's feedback, as the positives and the negatives help us grow and learn how to provide more offerings for our guests needs. With that, I'd like to help respond to a few of your concerns, so that you will hopefully feel that your feedback is heard and Locale is committed to your experience - even after checkout. We're sorry we didn't have any higher-floor apartments available at this location during your stay, as we were fully committed, however we do advertise the room as pictured. All of our apartments (we have 8 at this particular building) are styled and furnished exactly the same so as not to create any confusion for our guests. The only difference is that some units have a balcony and some have a patio - which are indicated in the listing information, under "Extras" : Balcony and/or patio with seating. We cannot guarantee which apartments are available upon booking, but we always do the best we can got grant requests as made! It looks like this particular stay, we were 100% booked and could not move anyone to get you a higher floor. In response to your comment, though, we understand how you felt and are disappointed we couldn't do anything to better the view for you. Your particular apartment was on the 2nd floor where the pool courtyard is located and the outside patio doors do lock from the inside to protect your security. We also admit that we tried to work around the glitch that was forcing us to not be able to change your reservation in the system, however, we have already sent the refund request to your account. We certainly honor our guests and are happy to provide refunds or credits, where due, when the situtation applies. In your particular case, it was a guarantee you'd be receiving that refund as we were happy to try and work to cancel that last evening. All in all, Grant, we're disappointed you did not feel happy with your stay. We are committed to trying to provide an amazing experience each and every time. When something doesn't go right, we feel it as well and hope to do everything in our power to make it better. We'd love to have the opportunity at a second chance for a first impression in the future. If you do wish, please reach out directly to us and we'll take care of you. Otherwise, we really appreciate your feeback and thank you for providing it to us.
červenec 2018
Alexandra - Uživatelský profil
Alexandra
červenec 2018
Unfortunately the apartment we booked had maintenance issues but Locale upgraded us to a two bedroom apartment off Rainey St immediately. It was a gorgeous spacious stylish apartment with all the amenities you could need, plus a rooftop pool and gym. Perfect for exploring bungalo…
Kimia - Uživatelský profil
Kimia
červenec 2018
great location in the heart of downtown and accessible to major landmarks in Austin!

S hostitelem Locale

Austin, Texas, Spojené státyČlenem od: Květen 2012
Locale - Uživatelský profil
543 hodnocení
Locale je SuperhostitelemSuperhostitelé jsou zkušení hostitelé s vysokým hodnocením, kteří se zavázali poskytovat hostům skvělé pobyty.
We're a new apart-hotel company based in Austin, TX that's carefully put together a collection of comfortably modern apartments in fantastic neighborhoods. When you stay with us, you can expect five-star cleanliness, high-end bath amenities, and access to resort style pools, gyms…
Jazyky: English
Index odpovědí: 100%
Rychlost odpovědí: do hodiny
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Sousedství

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Příjezd

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Odjezd
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