After over 12 years of nothing but good reviews, we get a shock. Point 1. We made it clear that we may not be here (In fact we would be out of communication) and actually gave early notice of that. Point 2. The house sitter was advised that Rebecca with 2 others would arrive in the morning, Rebecca had our French house sitter wait until later in the afternoon before only 2 people arrived. Point 3. The early agreed deal was that as a early morning departure was to happen, self service for breakfast was agreed upon and the room charge would only be for the two - not 3. Point 4. As we were (As communicated early on) not home to give the daughter a professional riding lesson on a champion pony, the French house sitter was prepared to take the guests around (at no charge) and give them a tour of all of the 18 pony's. Point 5. A fan was not requested at any time, (plenty around) large sliding door can be opened onto veranda. Point 6. As many guests come to our farm stay to enjoy the animals, each and every one of our animals, including sheep, donkey, dogs, pig, horses and especially the cat are super friendly. Perhaps the over friendliness of the cat in question created a fear factor.
In conclusion: We are sorry to have heard (Your information to the house sitter) that your holiday was sadly ruined by a major disagreement between your partner and yourself (Hence only 2 arrived). Had we been there and done everything possible we may still not have to have been able to put you into a better state of mind. We are sorry that your holiday did not work out and of-course are only to happy to have you back to give you the same positive experience others having so happily received.