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Studio1 soukromá koupelna
1 soukromá koupelna
Minou je Superhost (superhostitelem)
Superhosts (superhostitelé) jsou zkušení hostitelé s vysokým hodnocením, kteří si dávají záležet na tom, aby hosté pobyt užili.
A cosy personal canal appartment with a beautiful view on the Nieuwe Herengracht in a green peaceful neighborhood close to Central Station and Dam Square. Everything you need for a great stay is just around the corner like restaurants and museums.
Pracovní plocha pro notebook
Nevhodné pro domácí mazlíčky
Zákaz kouření, večírků nebo akcí
Čas příjezdu je flexibilní a odjezd je do 11:00
Minou really ruined our stay in Amsterdam. We had booked based on her 5-star reviews, despite the lack of photos. The room itself was charming and the location was very nice, but we were not able to enjoy ourselves because our host was constantly calling and messaging to berate u…
Odpověď od uživatele Minou:
What can I say. Unfortunately Brittany and her 3 friends were not happy and that is a pity when you are supposed to have a good time. If I was not the subject of her review I could not agree more with her complaint if I read it but there is another perspective that I like to share with you. Suitcases: the stairs are steep of this 19th century canal home. I helped Some of her friends to bring their luggage upstairs but there was one really heavy and really big one that I myself could not carry. I strongly recommended that they took some luggage out of the suitcase because it was simply dangerous to carry such a suitcase upstairs. At that point my recommendation was already not taken seriously and the atmosphere was not nice to say the least. The only thing I wanted was to be helpfull and make sure they did not underestimate the stairs. Warmth: luckely they arrived on one of the warmest days in Dutch climate history in October and Autumn did not start. The 19th century windows need special care and instructions to open and close otherwise they can fall. I knew at night it would definitely be much cooler and that one open window would be enough at night.. If not they can always ask me anything even at night as I I always say to my guest because I live in the house where they have their room. When they wanted to sleep after 11.30 am and it was to warm for them at that time, II was back in 23 minutes to solve it and open the windows for them and give a ventilator .But they left already, that was the 2nd night The first night they took a 80 dollar worth beautifull Catalog of the Dia Art Foundation hard cover to use to keep the window open instead of asking me to help them to open it because I was just at home. The book was completely damaged, I did not ask a refund but wrote them that it is not usual to use a beautifull art book as a tool for keeping a window open. Messages: yes it is true after the 2nd night I saw the frontdoor locked with the iron part of the lock out but not in the wood of the entrance of the front door which means that the door was open all night long in the City Centre of amsterdam. That did not made me very happy and I considered that very irresponsible especially because they denied it. I said they better have a place with a doorman either a youth hostel or a really more up market hotel but not a cosy private place like mine. Water: because it was warm they used a lot of waterbottles but it hardly fitted the big bin after one night and the mechanism of the Brabantia bin was almost broken for pushing to hard to push too many bottles in the bin Privacy: every day I clean the room extra, change towels, new bags in the bin, checking toilet paper etc but Brittany and her friends considered that intrusive as you can read above. No guest before has perceived that as a problem because they realize my place that I offer my guests is a private room and I give my guests every day the service that it is clean again The most difficult thing is that they complainted on a lot but never communicated with me to help them out only complaining afterwards. It is a pity how it all went. On one thing we can agree. I am a host since 2011 and I have never had a guest who perceived such a bad experience and was so unhappy and that is really a pity for both of us.
Minou je SuperhostitelemSuperhostitelé jsou zkušení hostitelé s vysokým hodnocením, kteří se zavázali poskytovat hostům skvělé pobyty.
It is wonderfull to live in the beautiful peaceful neighborhood of the Rapenburgerplein in the city centre of Amsterdam where you can swim in the canal in the Summer. I love also swimming in the Indian Ocean near Mozambique, Sri Lanka or the Maledives.
Jazyky: Deutsch, English
Index odpovědí: 100%
Rychlost odpovědí: během několika hodin
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